15 July

IT Support Specialist

Principal Responsibilities

  • To provide second level help desk support as required. This includes troubleshooting Help Desk calls and escalating, where necessary, to the appropriate support teams.
  • To support the Desktop, Printer and Video Conference infrastructure within the organisation.
  • To assist with the delivery of infrastructure projects.
  • Monitor and resolve the Incident and Service Request queues with an adherence to SLAs.
  • Ensure that resources are available for new starters.
  • Support and test the Disaster Recovery environment including the regular replacement of Desktops and Printers.

 

Skills / Experience

  • Excellent communication skills
  • Professional and presentable manner
  • Strong attention to detail
  • Good administration skills
  • 4+ years technical experience focusing on Windows Operating Systems (Desktop & Server)
    • Good working knowledge of Active Directory Windows 2003
    • Good understanding of LAN / WAN and TCP/IP
  • Analytical, problem solving, and client servicing skills are required to provide technical support. Organisational skills are required to prioritise service calls.
  • Third level qualification within IT discipline.
  • Experience in a PC Rollout project is desirable.

 

Please send your CV to dphillips@berkley-group.com or call 01-8724666 today to find out more!

- See more at: http://www.berkley.com.sg/job/it-support-specialist-jobid-bbbh5070411_1468509893?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed#sthash.O1gGvYTj.dpuf

Principal Responsibilities

  • To provide second level help desk support as required. This includes troubleshooting Help Desk calls and escalating, where necessary, to the appropriate support teams.
  • To support the Desktop, Printer and Video Conference infrastructure within the organisation.
  • To assist with the delivery of infrastructure projects.
  • Monitor and resolve the Incident and Service Request queues with an adherence to SLAs.
  • Ensure that resources are available for new starters.
  • Support and test the Disaster Recovery environment including the regular replacement of Desktops and Printers.

 

Skills / Experience

  • Excellent communication skills
  • Professional and presentable manner
  • Strong attention to detail
  • Good administration skills
  • 4+ years technical experience focusing on Windows Operating Systems (Desktop & Server)
    • Good working knowledge of Active Directory Windows 2003
    • Good understanding of LAN / WAN and TCP/IP
  • Analytical, problem solving, and client servicing skills are required to provide technical support. Organisational skills are required to prioritise service calls.
  • Third level qualification within IT discipline.
  • Experience in a PC Rollout project is desirable.

 

Please send your CV to dphillips@berkley-group.com or call 01-8724666 today to find out more!

- See more at: http://www.berkley.com.sg/job/it-support-specialist-jobid-bbbh5070411_1468509893?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed#sthash.O1gGvYTj.dpuf

Principal Responsibilities

  • To provide second level help desk support as required. This includes troubleshooting Help Desk calls and escalating, where necessary, to the appropriate support teams.
  • To support the Desktop, Printer and Video Conference infrastructure within the organisation.
  • To assist with the delivery of infrastructure projects.
  • Monitor and resolve the Incident and Service Request queues with an adherence to SLAs.
  • Ensure that resources are available for new starters.
  • Support and test the Disaster Recovery environment including the regular replacement of Desktops and Printers.

 

Skills / Experience

  • Excellent communication skills
  • Professional and presentable manner
  • Strong attention to detail
  • Good administration skills
  • 4+ years technical experience focusing on Windows Operating Systems (Desktop & Server)
    • Good working knowledge of Active Directory Windows 2003
    • Good understanding of LAN / WAN and TCP/IP
  • Analytical, problem solving, and client servicing skills are required to provide technical support. Organisational skills are required to prioritise service calls.
  • Third level qualification within IT discipline.
  • Experience in a PC Rollout project is desirable.

 

Please send your CV to dphillips@berkley-group.com or call 01-8724666 today to find out more!

- See more at: http://www.berkley.com.sg/job/it-support-specialist-jobid-bbbh5070411_1468509893?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed#sthash.O1gGvYTj.dpuf

Principal Responsibilities

  • To provide second level help desk support as required. This includes troubleshooting Help Desk calls and escalating, where necessary, to the appropriate support teams.
  • To support the Desktop, Printer and Video Conference infrastructure within the organisation.
  • To assist with the delivery of infrastructure projects.
  • Monitor and resolve the Incident and Service Request queues with an adherence to SLAs.
  • Ensure that resources are available for new starters.
  • Support and test the Disaster Recovery environment including the regular replacement of Desktops and Printers.

 

Skills / Experience

  • Excellent communication skills
  • Professional and presentable manner
  • Strong attention to detail
  • Good administration skills
  • 4+ years technical experience focusing on Windows Operating Systems (Desktop & Server)
    • Good working knowledge of Active Directory Windows 2003
    • Good understanding of LAN / WAN and TCP/IP
  • Analytical, problem solving, and client servicing skills are required to provide technical support. Organisational skills are required to prioritise service calls.
  • Third level qualification within IT discipline.
  • Experience in a PC Rollout project is desirable.

 

Please send your CV to dphillips@berkley-group.com or call 01-8724666 today to find out more!

- See more at: http://www.berkley.com.sg/job/it-support-specialist-jobid-bbbh5070411_1468509893?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed#sthash.O1gGvYTj.dpuf

Principal Responsibilities

  • To provide second level help desk support as required. This includes troubleshooting Help Desk calls and escalating, where necessary, to the appropriate support teams.
  • To support the Desktop, Printer and Video Conference infrastructure within the organisation.
  • To assist with the delivery of infrastructure projects.
  • Monitor and resolve the Incident and Service Request queues with an adherence to SLAs.
  • Ensure that resources are available for new starters.
  • Support and test the Disaster Recovery environment including the regular replacement of Desktops and Printers.

 

Skills / Experience

  • Excellent communication skills
  • Professional and presentable manner
  • Strong attention to detail
  • Good administration skills
  • 4+ years technical experience focusing on Windows Operating Systems (Desktop & Server)
    • Good working knowledge of Active Directory Windows 2003
    • Good understanding of LAN / WAN and TCP/IP
  • Analytical, problem solving, and client servicing skills are required to provide technical support. Organisational skills are required to prioritise service calls.
  • Third level qualification within IT discipline.
  • Experience in a PC Rollout project is desirable.

 

Please send your CV to dphillips@berkley-group.com or call 01-8724666 today to find out more!

- See more at: http://www.berkley.com.sg/job/it-support-specialist-jobid-bbbh5070411_1468509893?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed#sthash.O1gGvYTj.dpuf

Principal Responsibilities

  • To provide second level help desk support as required. This includes troubleshooting Help Desk calls and escalating, where necessary, to the appropriate support teams.
  • To support the Desktop, Printer and Video Conference infrastructure within the organisation.
  • To assist with the delivery of infrastructure projects.
  • Monitor and resolve the Incident and Service Request queues with an adherence to SLAs.
  • Ensure that resources are available for new starters.
  • Support and test the Disaster Recovery environment including the regular replacement of Desktops and Printers.

 

Skills / Experience

  • Excellent communication skills
  • Professional and presentable manner
  • Strong attention to detail
  • Good administration skills
  • 4+ years technical experience focusing on Windows Operating Systems (Desktop & Server)
    • Good working knowledge of Active Directory Windows 2003
    • Good understanding of LAN / WAN and TCP/IP
  • Analytical, problem solving, and client servicing skills are required to provide technical support. Organisational skills are required to prioritise service calls.
  • Third level qualification within IT discipline.
  • Experience in a PC Rollout project is desirable.

 

Please send your CV to dphillips@berkley-group.com or call 01-8724666 today to find out more!

- See more at: http://www.berkley.com.sg/job/it-support-specialist-jobid-bbbh5070411_1468509893?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed#sthash.O1gGvYTj.dpuf

Principal Responsibilities

  • To provide second level help desk support as required. This includes troubleshooting Help Desk calls and escalating, where necessary, to the appropriate support teams.
  • To support the Desktop, Printer and Video Conference infrastructure within the organisation.
  • To assist with the delivery of infrastructure projects.
  • Monitor and resolve the Incident and Service Request queues with an adherence to SLAs.
  • Ensure that resources are available for new starters.
  • Support and test the Disaster Recovery environment including the regular replacement of Desktops and Printers.

Skills / Experience

  • Excellent communication skills
  • Professional and presentable manner
  • Strong attention to detail
  • Good administration skills
  • 4+ years technical experience focusing on Windows Operating Systems (Desktop & Server)
    • Good working knowledge of Active Directory Windows 2003
    • Good understanding of LAN / WAN and TCP/IP
  • Analytical, problem solving, and client servicing skills are required to provide technical support. Organisational skills are required to prioritise service calls.
  • Third level qualification within IT discipline.
  • Experience in a PC Rollout project is desirable.

Please send your CV to dphillips@berkley-group.com or call 01-8724666 today to find out more!